Can you deliver my products in plain packaging, with no marks on the parts inside?

Yes, most of our clients demand plain packaging but if you need marked and with logo product or customized packaging then we can provide you as per your requirements.

I don’t have a blueprint, can you quote and produce my part from a sample?

In most cases this is not an issue. We can create a blueprint from your sample for your approval, prior to production.

I have found a good B2B site. Why should I choose your company instead of them?

Doing research before choosing a company to work with is essential. Alibaba and other B2B sites are paid listing sites, which means that they advertise the good, bad, cheap, expensive and everything in between. Working with an overseas supplier is so much more than finding out whether a factory has passed basic background checks or has a particular member status on these sites. The Hiren Brass Products have a proven track record and a wealth of experience in dealing with every aspect of a transaction. Take a look at our Galleries to see examples of our high-quality products. We work tirelessly to ensure that we have solutions to tackle any problems that arise with our suppliers so that you are guaranteed a risk-free product delivered directly to your door.

How long will it take to receive my product?

It varies from product to product. For simple, turned components the manufacturing timescale would be aproximately 7-10 days. If we have to make dies and tools, for example casting or forging dies, then it could take aproximately 1-2 weeks. It usually takes up to 18 days to transit the products from India. For an accurate timescale, please contact us with your requirements. If you need to receive your product quickly, we will be more than happy to produce a quote for either Air Cargo.

What are the key differences to doing business with Hiren Brass Products and going direct?

There will be no surprises when you receive your products direct to your door. We supply a pre-production and pre-shipment samples to our clients so that you can see exactly what you are getting. Our engineers inspect the goods before they leave the factory to ensure their quality. We oversee all third party tests such as physical and chemical tests of the raw materials as well as the finished product to ensure peace of mind for our customers.

Are there any hidden costs?

You will receive an accurate quote for your product. There will never be any hidden costs.

What are Hiren Brass Products’s ethical values ?

As a succesful company, we pride ourselves in our business ethics and believe that this sets us apart from our competitors. Our business carries a lot of responsibility and we strive to ensure that we fulfill our promises, each and every time we do business with our clients.

Are there any extra costs for the services Hiren Brass Products provides?

Our personalised quote includes the cost of the part, samples and transit. There are no extra costs involved.

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